1. An incorrect Operator was selected in the list of operators when starting the application "Connection"
2.Incorrectly entered Subscription/Personal account or password — please try again.
3.Access has been suspended due to the fact that you have exceeded the number of devices allowed to connect at the same time by one Subscription/Personal Account "Multiroom".
If you have any questions about this, please contact " Access and Subscribers"
1.Power off Smart TV/Set-Top Box
2.Power off your router/modem
3.Turn on all appliances in reverse order with an interval of 2-3 minutes.
If that doesn't help, see "Tech Support"